The staff were respectful and hospitable, helped with any issues.

The location was magnificent, around 10-15 minutes walk from a sandy beach. I ate at the in-house restaurant near the hotel. The service was absolutely excellent.

This place offers excellent services, a lovely pool, newly renovated air-conditioned rooms with stunning bay views, and incredibly friendly staff deserving of a 4-star rating.

I stayed for 4 nights and was impressed by this brand-new hotel. Our room was beautifully updated with a spa-like feel, nice toiletry products, and good views. the breakfast spread was enjoyable and delicious, with a huge variety of reasonably priced options. the location on the coast in Hawaii was marvelous, with the stunning Hapuna Beach just 700 feet from the property. the staff were incredible.

Updated and cool rooms with AC are available here now! 😎

Wonderful hip new hotel with very welcoming staff. A wonderful area, stunning and great location just next door to the bar/restaurant and pools and ocean. - Public beaches, and the Westin Hapuna Beach Resort which is part of the resort fee.

This place is clean, elegant, with good-sized bathrooms, and the staff is friendly and helpful - it's our go-to spot whenever we visit here.

The rooms here are newly renovated with beautiful views, and the staff is incredibly friendly and helpful, the location is perfect for beach access.

We had a fantastic stay here. The hotel facilities are top-notch, with luxurious and comfortable rooms. The cleanliness is impeccable, and the staff at check-in and the front desk were welcoming and efficient. The view upon arrival is breathtaking, and the location is perfect, right on a beautiful private beach. We enjoyed easy access to Hapuna Beach state park and other restaurants within a short drive. The breakfast buffet was great, with friendly wait staff and hostesses. this hotel provided all the amenities and convenience we could ask for.

Not one thing.

The ladies on the cleaning staff are friendlier than the other hotel staffers. The pool and beach are lovely.

There is no complimentary morning coffee bar. The distance to and from the beach and pool is quite lengthy. The restaurant food is bland and below average in quality for the price. The staff is not overly friendly or gracious.

Hapuna was a beautiful, uncrowded place with one of the best beaches on the Hawaiian Islands, two world class golf courses five minutes away and consistently sunny weather. It is a perfect, relaxing vacation spot. The hotel was luxurious without being pretentious and was a very good value for the price we obtained (I believe it was a discounted rate this year probably due to the economy) . Children will love the beach and there is some interesting wildlife around; sea turtles, whales (in season), dolphins, wild turkeys, wild goats and even an adorable wild pig on the Hapuna golf course. A great vacation experience.

Because the hotel was far below capacity only one restaurant day was open and they were very expensive. There was no casual cafe and the golf course restaurant was completely closed! We had to drive to a nearby town or resort to eat most nights. This really wasn't so bad...if you have a car.

Staff excellent, friendly & efficient. Outstanding beach location. Great breakfast buffet. Beautiful beach & crystal clear water.

Nothing.

Friendliness of the staff. Proximity ot the fabulous beach. The fact that is isolated from the business of some of the so-called major hotels which are more like Disneyland.

I have spent ten minutes trying to think of something I didn't like and I can't come up with anything.

Really tranquil, not pushy or overstated. Very accommodating. Incredible beach and pool area. All staff very friendly and helpful. I highly recommend to adult travelers.

The room here was bright, quiet, and had a comfortable decor; the breakfast was incredible, and the check-in process was smooth.